Terms and Conditions

Return of In Store Purchases:

Full price item(s) or items purchased using a one-off promotion or discount code can be returned within 14 days of the date of your order and exchanged to another suitable item, or the value issued onto a credit note. Partial exchanges will have the remaining balance issued to a credit note.

Items on seasonal sale cannot be returned. In store sale purchases are final

Only one exchange is permitted per order

Credit notes are valid for 3 months. Credit notes are not applicable on Sale items.

Returns of Online Orders:

Postal Orders:

Item(s) can be returned for refund or exchanged within 14 days of delivery of your order. Your refund will be processed via your original payment method within 14 days from receipt of the return.

Postage cost is customers own responsibility. 

Click & Collect Orders :

These orders are not covered by distance selling as the customer is encouraged to try on the order at the time of collection to ensure it is suitable before leaving. Refunds can be issued if an order doesnt suit only if returned at the time of collection.

After this time, Full price item(s) or items purchased using a one-off promotion or discount code can be returned within 14 days of the date of your order and exchanged to another suitable item, or the value refunded onto a credit note. Partial exchanges will have the remaining balance issued to a credit note. Credit notes are not applicable on Sale items.

Your return will be processed within 14 working days from receipt of the return 

Items on seasonal sale cannot be returned and are final sale.

Only one exchange is permitted per item.

Credit note is valid for 3 months.  Credit notes are not applicable on Sale items.

 

* Unworn, unwashed, with all labels attached and in an acceptable re-sellable condition

** Non-refundable items include Gift Cards, Jewellery and Hair Accessories for hygiene reasons

*** Maximum of 2 different sizes per style per customer 

 

Delivery Terms

Deliveries are sent out Next Working Day Courier Service** 

**Weekends, Bank holiday and/or Christmas closures for both The Dresser and courier services interruptions may apply as necessary

Gift Cards

All Gift vouchers purchased in store or online are valid for 6 months from date of purchase. Gift Certificates cannot be exchanged for cash. Gift Cards cannot be purchased using a credit note. 

Change will not be given. The balance may be applied to another Gift Voucher for future purchases.

We are not responsible if a Gift Certificate is lost, stolen, destroyed or used without permission and no replacement will be provided in these circumstances.The minimum amount that can be purchased for a Gift Voucher is £10 .

 

Credit notes

Credit notes are valid for 3 months from date of issue. It is the responsibility of the customer to ensure credits are spent within the allocated time frame. Once credits are expired these cannot be honoured. In exceptional circumstances, an extension can be provided of 30 days at a fee of 20% of the remaining balance and this is at the discretion of management. Credit notes are not applicable on Sale items. Credit Notes cannot be used to purchase Gift Cards. 

Ordering multiple sizes 

The Dresser is a small business offering unique limited stock. For this reason we are unable to process orders for more than 2 different sizes of an item 

Promotions 

Only 1 promotion can be used at any one time. Multiple promotions cannot be used on one purchase. Promotional discount codes are not applicable on already reduced items/sale items or gift sets. The Dresser reserves the right to exclude particular collections from promotions. Minimum purchase values may apply.

Exclusions may apply 

The Dresser reserves the right to amend these terms and conditions at anytime

 

The Dresser Pre-loved

- Acceptance and re-sell of pre-loved items are at the full discretion of The Dresser and is only after full inspection of items.

- All donations will be thoroughly checked and must be in a sellable condition. Clothing that is not deemed sellable will not be accepted into the Pre-loved scheme and no discount will be offered.

- 10% discount is per donation not per item donated.

- Donations must have been previously bought from The Dresser, clothing from other boutiques/retailers will not be accepted.

- Purchase of a Pre-Loved item is final sale and no returns are accepted.

Cookie Policy 

This is the Cookie Policy for The Dresser Boutique, accessible from www.dresserboutique.com

What Are Cookies

As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or 'break' certain elements of the sites functionality.

For more general information on cookies see the Wikipedia article on HTTP Cookies.

How We Use Cookies

We use cookies for a variety of reasons detailed below. Unfortunately in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.

Disabling Cookies

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of the this site. Therefore it is recommended that you do not disable cookies.

The Cookies We Set

• Account related cookies

  If you create an account with us then we will use cookies for the management of the signup process and general administration. These cookies will usually be deleted when you log out however in some cases they may remain afterwards to remember your site preferences when logged out.

• Login related cookies

  We use cookies when you are logged in so that we can remember this fact. This prevents you from having to log in every single time you visit a new page. These cookies are typically removed or cleared when you log out to ensure that you can only access restricted features and areas when logged in.

• Email newsletters related cookies

  This site offers newsletter or email subscription services and cookies may be used to remember if you are already registered and whether to show certain notifications which might only be valid to subscribed/unsubscribed users.

• Orders processing related cookies

  This site offers e-commerce or payment facilities and some cookies are essential to ensure that your order is remembered between pages so that we can process it properly.

• Forms related cookies

  When you submit data to through a form such as those found on contact pages or comment forms cookies may be set to remember your user details for future correspondence.

Third Party Cookies

In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.

• This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.

  For more information on Google Analytics cookies, see the official Google Analytics page.

• Third party analytics are used to track and measure usage of this site so that we can continue to produce engaging content. These cookies may track things such as how long you spend on the site or pages you visit which helps us to understand how we can improve the site for you.

• From time to time we test new features and make subtle changes to the way that the site is delivered. When we are still testing new features these cookies may be used to ensure that you receive a consistent experience whilst on the site whilst ensuring we understand which optimisations our users appreciate the most.

• We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work the following social media sites including; Facebook & Instagram, will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.

More Information

Hopefully that has clarified things for you and as was previously mentioned if there is something that you aren't sure whether you need or not it's usually safer to leave cookies enabled in case it does interact with one of the features you use on our site.

However if you are still looking for more information then you can contact us through one of our preferred contact methods:

• Email: hello@dresserboutique.com
• By visiting this link: https://dresserboutique.com/pages/contact-us
• Phone: 028 406 24390