The Dresser Returns Policy
*DUE TO COVID-19 AND THE LATEST RESTRICTIONS, PLEASE CONTACT US IF YOU NEED TO RETURN AN ITEM AS OUR STORE WILL BE CLOSED BETWEEN 25th DEC 2020 & EARLY MAR 2021*
In-store returns are temporarily suspended between 25th Dec 2020 & early Feb 2021 due to Covid-19 restrictions in NI
Any damages to an order received by post must be reported to us within 12 hours of delivery to discuss further steps
Your refund will be processed via your original payment method
- Full price item(s) can be returned for refund or exchanged within 14 days of date of order
- Items on sale/discounted (including use of discount codes)/on promotion up to and including 50% off original price can be exchanged within 14 days of date of order only for another item or a credit note
- Credit note is then valid for 3 months.
- Sales items with more than 50% cannot be exchanged or refunded. All sales items with more than 50% reductions are final
- Postage cost is customers own responsibility.
* Unworn, unwashed, with all labels attached and in an acceptable re-sellable condition
** Non-refundable items include Gift Cards and Jewellery
*** Maximum of 2 different sizes per style per customer
All Gift vouchers purchased in store or online are for in-store use only and are valid for 6 months from date of purchase. Gift Certificates cannot be exchanged for cash.
Change will not be given. The balance may be applied to another Gift Voucher for future purchases.
We are not responsible if a Gift Certificate is lost, stolen, destroyed or used without permission and no replacement will be provided in these circumstances.The minimum amount that can be purchased for a Gift Voucher is £10 .
Only 1 promotion can be used at any one time. Multiple promotions cannot be used on one purchase. Promotional discount codes are not applicable on already reduced items/sale items or gift sets. The Dresser reserves the right to exclude particular collections from promotions. Minimum purchase values may apply.
Exclusions may apply
The Dresser reserves the right to amend these terms and conditions at anytime
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