Terms and Conditions


The Dresser Returns Policy

We hope you love all your new purchases, however if for any reason you are not completely satisfied, please return the item(s) in their original condition* for refund or exchange**.  

Your refund will be processed via your original payment method

In-store Purchases

Please bring your item(s) back to us along along with your receipt within the returns policy period below.

  • Full price item(s) can be returned or exchanged up to 14 days from purchase of the item(s).
  • When items are on promotion (e.g. in store discounts; conjunction offers, discount given for any other reason etc.) the item(s) can be returned or exchanged up to 7 days from purchase of the item(s).
  • Sale item(s) up to 50% off can be exchanged only for another item or a credit note up to 7 days from purchase of the item(s).
  • Credit note is then valid for 3 months.
  • Sales items with more than 50% cannot be exchanged or refunded. All sales items with more than 50% reductions are final

Online and Phone Orders

  • Full price item(s) can be returned or exchanged up to 14 days from purchase of the item(s)
  • Sale item(s) up to 50% off can be exchanged only for another item or a credit note up to 14 days from purchase of the item(s).
  • Credit note is then valid for 3 months.
  • Sales items with more than 50% cannot be exchanged or refunded. All sales items with more than 50% reductions are final.

To return items purchased online or over the phone, please complete the following steps:

    1. Please contact us before returning sale items
    2. Click here to Download our returns form
    3. Complete the returns form with your order number, description of the item(s), quantity, and the reason for your return.
    4. Pack the items in their original condition* along with the returns form
    5. Post the parcel via a recorded delivery service to the below address

  • The Dresser Boutique
    25a Bridge Street
    Banbridge
    BT32 3JL

  • Postage cost is customers own responsibility. 

Please allow 10 days from when we receive your return for your refund to be processed. You will be notified by email when processed.

* Unworn, unwashed, with all labels attached and in an acceptable re-sellable condition

** Non-refundable items include Gift Cards and Jewellery

Our Delivery Costs

Online and Phone orders are processed 1 working day from order being placed. Our costs for delivery are as follows:

Free Collect in Store, and for orders over £120 (UK and ROI)

First Class Delivery
Northern Ireland & UK - First Class: £4.50 

Standard Delivery
Northern Ireland & UK  – Standard 3-5 days: £3.00
Republic of Ireland  Standard 3-5 days: £7.50
International - £20.00

Gift Vouchers

All Gift vouchers purchased in store or online are for in-store use only and are valid for 6 months from date of purchase. Gift Certificates cannot be exchanged for cash.

Change will not be given. The balance may be applied to another Gift Voucher for future purchases.

We are not responsible if a Gift Certificate is lost, stolen, destroyed or used without permission and no replacement will be provided in these circumstances.The minimum amount that can be purchased for a Gift Voucher is £10 .

Promotions 

Only 1 promotion can be used at any one time. Multiple promotions cannot be used on one purchase.

The Dresser reserves the right to amend these terms and conditions at anytime

 

Cookie Policy 

This is the Cookie Policy for The Dresser Boutique, accessible from www.dresserboutique.com

What Are Cookies

As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or 'break' certain elements of the sites functionality.

For more general information on cookies see the Wikipedia article on HTTP Cookies.

How We Use Cookies

We use cookies for a variety of reasons detailed below. Unfortunately in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.

Disabling Cookies

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of the this site. Therefore it is recommended that you do not disable cookies.

The Cookies We Set

  • Account related cookies

    If you create an account with us then we will use cookies for the management of the signup process and general administration. These cookies will usually be deleted when you log out however in some cases they may remain afterwards to remember your site preferences when logged out.

  • Login related cookies

    We use cookies when you are logged in so that we can remember this fact. This prevents you from having to log in every single time you visit a new page. These cookies are typically removed or cleared when you log out to ensure that you can only access restricted features and areas when logged in.

  • Email newsletters related cookies

    This site offers newsletter or email subscription services and cookies may be used to remember if you are already registered and whether to show certain notifications which might only be valid to subscribed/unsubscribed users.

  • Orders processing related cookies

    This site offers e-commerce or payment facilities and some cookies are essential to ensure that your order is remembered between pages so that we can process it properly.

  • Forms related cookies

    When you submit data to through a form such as those found on contact pages or comment forms cookies may be set to remember your user details for future correspondence.

Third Party Cookies

In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.

  • This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.

    For more information on Google Analytics cookies, see the official Google Analytics page.

  • Third party analytics are used to track and measure usage of this site so that we can continue to produce engaging content. These cookies may track things such as how long you spend on the site or pages you visit which helps us to understand how we can improve the site for you.

  • From time to time we test new features and make subtle changes to the way that the site is delivered. When we are still testing new features these cookies may be used to ensure that you receive a consistent experience whilst on the site whilst ensuring we understand which optimisations our users appreciate the most.

  • We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work the following social media sites including; Facebook & Instagram, will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.

More Information

Hopefully that has clarified things for you and as was previously mentioned if there is something that you aren't sure whether you need or not it's usually safer to leave cookies enabled in case it does interact with one of the features you use on our site.

However if you are still looking for more information then you can contact us through one of our preferred contact methods:

    • Email: hello@dresserboutique.com
    • By visiting this link: https://dresserboutique.com/pages/contact-us
    • Phone: 02840662183